FAQ
Navigating Sudd's shopping experience? Here are answers to some of the most frequently asked questions to guide you through.
What makes Sudd different from other online shopping platforms?
Sudd stands out in the vast e-commerce landscape by prioritising curated selections over sheer volume. Every product in our collection is chosen for its distinctiveness, ensuring you find not just products, but pieces that resonate.
Do you offer international shipping?
Yes, we ship all over the world. Shipping costs will apply, and will be calculated automatically at checkout. We run discounts and promotions all year, so join our free newsletter for exclusive deals .
How long will my order take to arrive?
Shipping times vary based on the product and destination. For the most accurate delivery estimate, please refer to the shipping information provided at checkout for your specific item.
How can I track the status of my order?
Once your order has been dispatched, you'll receive a confirmation email with tracking details. You can use this information to monitor your order's journey right to your doorstep.
What payment methods do you accept?
We accept a variety of payment options to make your shopping experience seamless. For a complete list of accepted payment methods, please refer to the payment section at checkout.
How can I get and use a Sudd promo code?
Looking for exclusive Sudd discounts? Sign up for our newsletter to receive special promotional codes and offers. Plus, as part of the 'Sudd Community', you'll gain access to our secret sales, reserved for our members only. Once you have a code, simply enter it in the designated field during checkout to enjoy savings on your purchase.
Do you offer a loyalty or rewards programme?
Absolutely! At Sudd, we value our customers and want to reward your loyalty. Join the 'Sudd Community' to earn points on every purchase, receive exclusive offers, and enjoy special perks available only to our community.